Terms & Conditions

  • All airtime sales are final and non-refundable.
  • Airtime recharge is for both Prepaid & Postpaid Connection.
  • No additional fee or charges are applicable by Mobile TopUp for airtime recharge service.
  • A requester must wait 5 minutes to request another recharge.
  • If you are the requester, please wait up to 30 minutes to receive a SMS and email confirmation for the number you have specified.
  • Mobile TopUp will assume no liability if the recipient’s mobile number is entered incorrectly and no refunds will be issued.
  • Mobile TopUp will not reconcile any complaints made after 3 days of the actual transaction. Failure to do so within the maximum stipulated time will be considered successful.